Booking a practical course is like booking a holiday: once a place is sold to one person, it becomes unavailable to others. The closer to the booked date, the more difficult it is to sell the place to someone else. If you get into a situation where you feel you must defer your booked date on a practical course or assessment, we will do everything we can to accommodate your request. However, there will be a charge.
If you fail to contact us to arrange a deferral prior to the commencement of a course, you will forfeit your place and will therefore be required to pay for the course again if you wish to re-book. If, owing to unforeseen circumstances, we are compelled to change the agreed date or venue for a course or assessment, we will endeavour to give you as much notice as possible and will take reasonable steps to book you onto the earliest available practical course or assessment convenient to you.